Client Management Associate - FX Trading Industry

Salary/Rate:The role is paying up to 80K plus a discretionary bonus.
Job type:Perm
Town/City:Frankfurt
County/State:Germany
Specialism:Client/Account Management
Job ref:256737
Post Date:11. 05. 2024
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About the Role

A leading Financial Services company based in Frankfurt, Germany is looking to recruit a 'Client Management Associate'.
  
The role is paying circa 80K Euros (65K basic plus bonus) and is on a permanent contract.
  
You MUST have Client / Account Management experience.
  
Key Responsibilities -

  • Work with Client Management, Client Services, Operations and Production support teams within the Global Payments Business to help provide clients with accurately and timely support.
  • Support with onboarding new clients.
  • Assistance with designing client training and processes for the Global Payments systems and products available.
  • Collaborate with the Global Client Management team on business projects and initiatives.
  • Travel for client visits when required.
  • Track and report customer metrics.

  
Experience and Skills Required -

  • Interest in Finance.
  • Previous client support experience is an advantage.
  • Understanding of the payments services industry.
  • Proficiency in Microsoft Office products including Excel.
  • Self-reliant and confident working within a small team with exposure to key business stakeholders.

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